*$6.95 Standard Shipping available all day, every day at ZoneDiet.com

You will receive $6.95 Standard Shipping (5–8 business days) on all orders less than 10 lbs that are shipping within the 48 contiguous states. Alaska, Hawaii. International orders are not eligible. All other shipping options are charged based on location and weight. Standard Delivery utilizes FedEx SmartPost shipping through the US Postal Service. Standard Shipping can deliver to PO Boxes and APO/FPO addresses.

General Information

Zone Labs’ products are shipped from Massachusetts. All shipping times are based on business days. For shipping savings and delivery times, be sure to choose the optimal method. Orders typically ship the next business day. Orders placed on Friday, Saturday, or Sunday will ship the next business day, which is typically Monday, unless Monday is a holiday.

Shipping Charges

All shipping charges, with the exception of $6.95 Standard Shipping, are based on location, weight, and the shipping option you choose. Shipping charges also cover the expenses we incur to process, pack, and ship your order.

Rush Delivery Methods (1, 2, & 3-Day Shipping)

  • Orders placed before 11AM EST Monday-Friday will typically ship the same day (except holidays).
  • Orders placed after 11AM EST Monday-Friday will ship the next business day.
  • Orders placed Saturday or Sunday will ship on the following business day, which is typically Monday, unless Monday is a holiday.
  • We do not guarantee that rush delivery methods will ship same day.

APO/FPO & PO Boxes

  • FedEx cannot deliver to APO/FPO & PO Boxes.
  • Orders shipping to APO/FPO & PO Boxes will ship USPS.
  • $6.95 Standard Shipping will deliver to a PO Box and APO/FPO addresses.

Tracking Your Package

We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You may also track the status of your shipment by utilizing the “Member Checkout” option and registering for the site. As a registered member, you may track all orders and view your order history through the “My Account” section of the site.

International Shipping Information

For INTERNATIONAL inquiries regarding products, orders, shipping, account and log-in, please email us at

INTERNATIONAL phone numbers: 1-800-404-8171 | 978-539-0095

International Shipping Options

  • FedEx – International Priority
    • Time-definite delivery typically in 1, 2, or 3 business days
    • Reach major cities in Europe by noon typically in 2 business days
  • FedEx – International Mail Service or FIMS
    • 9-14 average business days to major destinations (no tracking with this service)
  • US Postal Service – Express Mail International
    • 3-5 average business days to major destinations

Additional Questions?

If you have any additional questions, please contact Zone Labs Customer Support at 800.404.8171 Mon-Fri 9am-7pm EST or via email at