*$6.95 Standard Shipping available all day, every day at ZoneDiet.com
Please Note: The Zone Labs offices will be closed on Thursday September 3rd and Friday September 4th due to an office relocation. The offices will re-open on Tuesday September 8th. Any voicemails or emails left during this time period will be answered when we return on September 8th.
You will receive $6.95 Standard Shipping (2-7 business days) on all orders less than 10 lbs that are shipping within the 48 contiguous states. Alaska, Hawaii. International orders are not eligible. All other shipping options are charged based on location and weight. Standard Delivery utilizes UPS SurePost shipping through the US Postal Service. Standard Shipping can deliver to PO Boxes and APO/FPO addresses.
Zone Labs’ products are shipped from Massachusetts. All shipping times are based on business days. For shipping savings and delivery times, be sure to choose the optimal method. Orders typically ship the next business day. Orders placed on Friday, Saturday, or Sunday will ship the next business day, which is typically Monday, unless Monday is a holiday.
All shipping charges, with the exception of $6.95 Standard Shipping, are based on location, weight, and the shipping option you choose. Shipping charges also cover the expenses we incur to process, pack, and ship your order.
Rush Delivery Methods (1, 2, & 3-Day Shipping)
- Orders placed before 11AM EST Monday-Friday will typically ship the same day (except holidays).
- Orders placed after 11AM EST Monday-Friday will ship the next business day.
- Orders placed Saturday or Sunday will ship on the following business day, which is typically Monday, unless Monday is a holiday.
- We do not guarantee that rush delivery methods will ship same day.
APO/FPO & PO Boxes
- UPS cannot deliver to APO/FPO & PO Boxes.
- Orders shipping to APO/FPO & PO Boxes will ship USPS.
- $6.95 Standard Shipping will deliver to a PO Box and APO/FPO addresses.
Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment.
International Shipping Information
For INTERNATIONAL inquiries regarding products, orders, shipping, account and log-in, please email us at .
INTERNATIONAL phone numbers: 1-800-404-8171 | 978-539-0095
International Shipping Options
- UPS Saver
- Time-definite delivery typically in 2-3 business days
- UPS Worldwide Expedited
- Time-definite delivery typically in 2-5 business days
- UPS International Mail Service
- This is a combination of UPS and the Postal Service of the destination country with an 9-14 average business days to major destinations (limited or no tracking with this service)
- US Postal Service – Express Mail International
- 3-5 average business days to major destinations
If you have any additional questions, please contact Zone Labs Customer Support at 800.404.8171 Monday – Friday 9am-7pm EST or via email at .