For INTERNATIONAL inquiries regarding products, orders, shipping, account and log-in please email us at

INTERNATIONAL phone numbers: 1-800-404-8171 | 978-539-0100

International Shipping Options

  • FedEx – International Priority
    • Time-definite delivery typically in 1, 2, or 3 business days
    • Reach major cities in Europe by noon typically in 2 business days
  • FedEx – International Mail Service or FIMS
    • 9-14 average business days to major destinations (no tracking with this service)
  • US Postal Service – Express Mail International
    • 3-5 average business days to major destinations

Additional Questions?

If you have any additional questions, please contact Zone Labs Customer Support at 1-800-404-8171 Monday-Thursday 9am-7pm and Friday 9am-1pm EST or via email at